Hard drive recovery is used to recover files from a computer hard drive that has failed. Failure can be linked to virus download, logical failure or mechanical failure. Logical failure occurs when the hard drive remains functional, but certain data cannot be accessed. Mechanical failure refers to lost data due to a non-functioning hard drive. Files, folders, emails and database files can be lost during hard drive failure. Attempting to restart a personal computer with hard drive recovery software found free or for a fee online, may cause irreversible damage to a hard drive.

Software for Hard Drive Recovery May be Unsafe

When a hard drive fails, information is typically stored on the drive. Hard drive recovery software claims to find lost files, folders, emails and database files for little or no up-front cost. If the software fails to restore lost information, it could be impossible for a professional to restore it at a later date. Hard drive recovery software may damage files to the point where they are unrecoverable or damage additional files leading to greater loss.

Professional Hard Drive Recovery is Not a Quick Process – But it Works

Professional hard drive recovery typically starts with dismantling of the drive in a clean room. Clean rooms are dust free to ensure no additional damage occurs to the drive or data stored on the drive. After the drive is disassembled, an image or copy is made of the contents which are then accessed through a secure system and stored. In some cases, functional hard drives experiencing logical failure can be forced to read around corrupt sectors to access stored data.

Physical hard drive recovery involves the disc being removed from the personal computer. If the professional is local, the entire computer system can be taken in for hard drive recovery. Long distance recovery may involve sending the entire computer, or removed hard drive, through the mail for files to be recovered. Remote hard drive recovery is also an option in some cases.

Remote Hard Drive Recovery for Logical Failures

When a hard drive is affected by logical failure, remote hard drive recovery may be an option. Remote recovery takes place over a secure Internet connection and typically takes about one hour to restore lost or damaged data. Before remote hard drive recovery can begin, professional recovery experts will connect to a personal computer via an Internet connect to diagnose the problem.